overease

So, Goatdog gave me a very special holiday present (it was not a Christmas present, you understand, because we subscribe to the War On Christmas) of a spa treatment. I called to schedule the appointment (for Monday, just in time for my talk on Tuesday to the Francophiles) and while waiting to talk to a human, listened to the recorded message, which informed me that a personalized recommendation would be made after an "analyzation" of my skin.

Or is that "analysation"?